Big Blog Company
Weblog
Them who live in glass houses...
Posted by Adriana Cronin-Lukas
Sunday, July 18, 2004 @ 06:06 PM
TrackBack (0) | Blogs & Blogging

Referral logs are the back-end of the blogopsphere. They tell you who is hitting your site. Some of us check them and follow them through and some of us do not. When we were building up our commentary blog before hitting a decent daily readership (our hobby that we do not mix with business), we used to click through various weird looking referral links and occassionally found something interesting. Often the links lead nowhere and that was fine too. Why? Because referral link originator is not necessarily concerned about whether the 'linkee' finds it or not. If they really wanted to do that, they would use trackbacks. That is what they are for, after all.

So I was surprised to find out that Rick E Bruner expects all the links to lead somewhere that welcomes his eyeball.

tBBC is a virtual company and as such we practice what we preach. One of our services is enabling companies to understand and use internal blogs. We have a very active internal tBBC blog that we use as knowledge management, communication, brainstorming and interaction platform for those who work with us. It is fun, it is ours and it is password protected as it contains many ideas that we would like to develop further ourselves before we unleash them on the world. It is also run by a different software engine (Expression Engine), so we have daily practice with more than one blog software package and recommend our clients the best one for their particular needs. (How very professional, I hear you say. :-))

The content on the internal blog is many and varied and intented only for those we know and love. We have toyed with the idea of making it public one day, depending on interest and our situation in the future. But I digress.

Upon encountering the login screen of our internal blog, screen-shots courtesy of Rick E Bruner, Rick was confused. I cannot understand why, really. The url clearly states internalblog and the login page suggests that he is not meant to go any further. It does not take a web specialist to work that one out, surely. I mean, it does seems rather unprofessional for a blog specialist, if you ask me - not understanding trackback and not paying attention to a self-explanatory url that one is trying to access (yes, we changed the welcome page, you eagle-eyed reader)... Oh dear.

But wait, it is tBBC, who are unprofessional! Instead of taking screen-shots of our esteemed internal blog, it would have taken only a few seconds to send an email or better yet, read the damn url and make the connection. But I digress again. The reason Rick thinks we are unprofessional is because we write in a language he does not approve. Not a very 'businesslike language'. How dare we! On our internal blog! Shock, horror! End of exclamation marks.

In fact, we just love being able to say what we think, after many years of being stuck in very professional professions indeed - I confess to being a management consultant and a risk analyst in the City of London, pinstripes, cufflinks and all. Woe is me! And I am sick to death of 'professional' appearances that hide no substance.

The use of language on the log-in page was, er, harsh, and we would not have intentionally used that somewhere we would expect a customer or an outsider see it. Unless we really like them. The only way Rick or anyone could have found it was by examining their referral logs and even then it would have been obvious that it is intended for our own eyes only. In this age of political correctness, some people find the use of real world language in a work environment rather surprising, but that is the way it is. Po-faced we ain't.

We understand our clients, deliver what they need and occassionally become friends with them. Sod 'professional' appearances, whatever that means.

Yeah, we are tough like that.


Note: I am not picking a fight, honest, just addressing Rick E Bruner's blog post about us and his blunder into the innards of the blogosphere connectivity. We emailed him nice and easy, explaining the issue. He emailed back, nice and amused and gracious. This post is for those who were not privy to that email exchange. Oh yeah, and defending the 'professional' honour of tBBC and all that... Not that you care, sob.




*Note* - Your remarks will not appear immediately because we use a comment moderation system.
Comments

Wait a sec.

Bruner says, 'I'm trying to log in'. Huh? How does he reckon that? Did you chaps send him a username and password?

Posted by: Andy Carle at July 19, 2004 02:31 PM

No, Andy.

Posted by: Jackie Danicki at July 19, 2004 02:32 PM

Well then I don't get it. How does he think he was 'trying to log in' if he didn't have a username and password? This chap is an internet marketer with 10 years experience on the web? And he thinks he can log in to an internal blog without a username and password? And he's bragging about it on his blog and taking you chaps to task for his failure to understand that he can't log in to an internal blog that he doesn't have access to? I don't know if the phrase 'bare faced cheek' is familiar to Americans, but Rick E is showing some.

What did he think when he saw the URL? 'Hmm ... bigblogcompany.net/internalblog ... Is this possibly the Big Blog Company's internal blog? Naaaaah. These guys are just using names and words. They don't make any sense, just another blog consulting company, after all!'

As for the screenshots ('exhibit A' and 'exhibit B' as Rick E called them - wait, did your attorneys approve the jury yet?), I'm just pissing myself laughing at the image of this guy clicking through his whole ill-fated adventure over and over again, just to get screendumps of the experience. So that he could rubbish your company and tell everyone how unprofessional you chaps are. Because he is oddly unashamed of having tried to access an internal site he knew he could not and was not supposed to in the first place.

And he just discovered 2 days ago that trackbacks are good. Although without Jackie's help, we'd still be reading him say on his Business Blog Consulting blog that it's a MT/Typepad feature only, that it's 'underutilized' and that anyway, '(he) better start seeing some trackback links now soon, or (he)'ll be turning it off again eventually'. Trackbackers be warned: you'd better trackback Rick now, or Trackback will never work again in this town.

Not bad for a guy with 10 years experience in internet marketing.

Posted by: Andy Carle at July 19, 2004 02:46 PM

Andy, that's pretty harsh. Rick seems like a nice guy. He doesn't need me to fight his battles, obviously, but it sounds like he was just having a bad day, maybe.

And, to be fair, I was not the only one who set him straight on TrackBacks. It's incorrect to say that he would not now know better "if not for Jackie's help".

Posted by: Jackie Danicki at July 19, 2004 02:50 PM

Well I consider my wrist slapped then. Apols. But I still think it's amusing that someone would brag about their own incompetence. On their consulting blog.

Posted by: Andy Carle at July 19, 2004 03:12 PM

Adriana,

This is your version of not picking a fight? I know you don't think we Yanks are capable of sarcasm, but I was in my feable way attempting to 'take the piss' in my post, as you Brits put it. Pardon me for looking at the web page's explicit navigation before examining the URL directory structure; I clicked on the prominent link that said 'Big Blog Company' in the top left expecting it to take me to the homepage instead of a page that told me to 'fuck' myself.

The only way someone could get to that page was by clicking referral links in their logs? Wrong; a lot of people have now clicked through to the page because I linked to it. It's likely that Google with now pick up that link and more people will stumble their way to it that way. It is a nuanced world we live in.

A way to make it even more obvious that it is an internal blog not meant for public eyes might be to label it "Internal blog, not meant for public eyes." By the time I posted, of course I realized it was a private blog, I just thought it was funny that you hadn't considered that folks might find their way into it and be surprised (if not Puritanically offended) by you inviting themselves to fuck themselves.

Whatever. All the best. (Wankers.)

Posted by: Rick Bruner at July 19, 2004 03:49 PM

The only way someone could get to that page was by clicking referral links in their logs? Wrong; a lot of people have now clicked through to the page because I linked to it. It's likely that Google with now pick up that link and more people will stumble their way to it that way.

And of course Big Blog should have banked on people linking to the Big Blog internal blog from their sites, even though its access is restricted. Right?

Posted by: Andy Carle at July 19, 2004 04:01 PM

I've said this in the comments at Rick's post, but I'll repeat it here for others: I didn't get a "Ha ha, isn't this funny?" vibe from Rick's post, which obviously he took some time and care to prepare. I got more of a "Who the hell are these a-holes?" vibe. Maybe I misread the tone, but people can read it for themselves and judge for themselves.

Posted by: Jackie Danicki at July 19, 2004 04:17 PM

HE started it, mom! No HE started it!

Is this a kindergarten or is this supposed to be a professional consultancy? Hard to tell, really.

Posted by: Andrew Gibson at July 19, 2004 06:51 PM

Actually, Andrew, it's a blog consultancy using a real life situation to make important points about blogging, and that we value truth and authenticity above approval and falsity. To be brutally honest, it's also a blog consultancy pointing out that another blog consultant has a gap in his knowledge, specifically with regard to TrackBacks.

So, put even more bluntly, this is business.

And I'm curious who you think sounds like a kindergartner, because I don't think you could point to anything in Adriana's post or in my comments that fits the bill. What our commenters say may be a different matter, but our commenters are not employed by our blog consultancy.

Short answer: It's a blog consultancy.

Posted by: Jackie Danicki at July 19, 2004 10:25 PM

And the 'duh' is implied, right? (Hope I didn't ruin the subtlety by pointing that out. You're far too polite, JD.)

Posted by: Tony Crabtree at July 19, 2004 10:27 PM

Oh, I see. Another expert on what 'professional' is supposed to be. Rejoice. And let's get back to work, shall we?

Posted by: Adriana at July 20, 2004 10:12 AM

I've been racking my brain trying to figure out why I should restart a blog in support of my business. This sequence of comments by purported professional blog consultants trying to make important points (what were they again?) is a lamentable confirmation that I will have to continue racking. You should all be ashamed of yourselves.
...edN

Posted by: ed nixon at July 20, 2004 02:06 PM

Er... why? It's fun!

Well, good luck with racking your brain. If you need someone to convince you that you need a blog, maybe you don't need one really.

Not every company needs a blog. Yet.

Posted by: Adriana at July 20, 2004 03:02 PM